Support
Questions, answered.
Most of what people write in about is covered below. If yours is not, one address reaches the people who build the game.
- Response time
- Within 2 business days
- Accounts
- None required
- Cost of play
- Free
- Age limit
- 18+
Can I buy coins, or cash any out?
No, in both directions. The site has no shop, no cashier and no payment processing. Coins are generated by your browser, exist only while the page is open, and carry no value of any kind.
My balance disappeared after a refresh.
That is the intended behaviour. Nothing is stored between visits, so every reload returns you to the opening 1,000 coins. The reset button does the same thing on demand.
How are the reels decided?
Each reel is a fixed strip of symbols, and a spin picks one random stop per reel from the browser's random number generator. The three symbols shown are the ones at and after that stop, so the window is a real slice of the strip.
Why did my matching symbols not pay?
A run has to start on reel I and continue without a gap along one of the five fixed lines. Three matching symbols on reels II, III and IV look promising but pay nothing, which is standard for a left-to-right slot.
What exactly is the line bet?
Your stake covers all five paylines at once, so the line bet is a fifth of it. The pay table is written in multiples of that line bet, and both figures sit above the reels at all times.
How generous is the pay table?
Across three million simulated spins the game returned 93.6 per cent of stakes, with a paying line on roughly one spin in five. Since nothing is bought and nothing is cashed out, that figure describes the maths, not any financial return.
Do I need an account?
There is nothing to register. No email, no password, no profile — open the page and spin.
Does the game work on a phone?
Yes. The reel window, result panel and controls all reflow to a single column on small screens, and a spin is a single tap.
Is this gambling?
No. Nothing is staked, won or lost in real terms. Social gaming only, for entertainment purposes only, with no real-money wagering anywhere on the site.
One address, read by the team.
Write to [email protected] with a short description of what happened, the browser you were using, and the symbols you saw if the question concerns a spin that resolved oddly. We reply within two business days.
Please do not send payment details, identity documents or any other sensitive information. We never ask for them, because there is nothing here to pay for.
Before you write
A hard refresh clears the majority of display problems, since the whole game state lives in memory. If a spin still behaves unexpectedly afterwards, tell us the stake, the line bet and which payline you believe should have paid.